Find another dealer.

 

Finally have the deal worked out and waited a long time to get it. I would be essentially starting over. Isn't that door defect under manufacture warranty?

 

Take the Sade to another dealership that cares and wants to get the work done for you and to come back to them.
Word of mouth and social media goes a long way.
Tell people of your bad experience with such.
This dealer wants you to leave the car, they will fix the issue and resell for a higher price, don't let them do that.

 

So should I accept delivery as-is and take it somewhere else to have it fixed?

 

You gave them their chance. Head to social media. Guaranteed to be repaired.

 

Isn't that part of the PDI (pre-delivery Inspection) they charge you for? Refuse to pay the PDI since they are refusing to fix a defect before it has even left the lot. That is absolutely ridiculous. Definitely take photos of this and post it on the Hyundai USA Facebook page and add a comment that the Dealer (name the dealer too) refuses to fix an obvious defect before delivery of the car. You will be surprised how fast someone from Hyundai USA reaches out to you. Also, if there is another dealer close by take your future service there - I would not spend another penny at that dealership. When you get your surveys post delivery make sure to call this out and give that dealer the lowest possible score on their survey.

 

take delivery and get it fixed somewhere else. Don't give them the opportunity to make more money on it. Bash the hell out of them on social media...

 

I wouldn’t take delivery. You sign and it isn’t documented on the “we owe” form and you are screwed. I’ve been there and had it happen. You sign anything and you are screwed. Only thing I would maybe do is call the dealer sales manager. He can lean HARD

 

I would not take delivery of the vehicle, but that's me.

 

Post a picture. Not sure how hard is to fix it. It could be more complicated than we imagine.
I personally won't take a delivery until i am sure it's easily fixed.
You can also ask them for a discount or hold few hundreds and pay it back after they fix it within a month after purchasing the car.

 

Not taking delivery may be unrealistic given the current wait and inconvenience. If this is something you think can be fixed, have the manager write down when taking delivery, then schedule an appointment with their service department to fix it. It should be part of the standard procedure to inspect the car prior to delivery, and note anything you find is wrong with it.

Same thing happened to me when I find the rear bumper is warping a little. No paint damage. Manager wrote it down in the paperwork, and refer me to the service department.

Not taking delivery is just doing the dealership a favor. Make them fix it for you. Keep us updated.

 

So my 2023 Palisade finally arrived, but noticed the gas door is sticking out and misaligned. The dealership refuses to do anything about it, and even told me they would be okay with me dropping the care entirely. I'm like, WTF? What can I do in this situation, they are refusing to fix it. It's a BRAND NEW CAR I haven't even taken delivery of yet. Advice??

Tell them “you fix it or I walk.” Other than that there isn’t anything to do. Trust me, they will fix it. Just don’t sign ANYTHING yet. One concern even if they do fix it - they sound like pricks and your future service with them maybe poor.

 

And as someone who has experience with Hyundai USA since the late 1980’s, I can tell you that corporate does nothing.

 

So my 2023 Palisade finally arrived, but noticed the gas door is sticking out and misaligned. The dealership refuses to do anything about it, and even told me they would be okay with me dropping the care entirely. I'm like, WTF? What can I do in this situation, they are refusing to fix it. It's a BRAND NEW CAR I haven't even taken delivery of yet. Advice??

Go over their heads directly to Hyundai Customer Service. Hyundai customer service will not be happy to hear about something like this and you will get action.

 

It doubt it will do anything.
I wonder if the car still available

 

 

Not a deal breaker but for my eyes the paint on the cover looks wavy and it shouldn't be. Could be the original damage so it was painted and replaced?
I doubt the car will leave the factory with such damage.

 

Not a deal breaker but for my eyes the paint on the cover looks wavy and it shouldn't be. Could be the original damage so it was painted and replaced?
I doubt the car will leave the factory with such damage.

definite orange peel in that door for sure and the surrounding paint looks fine.

IMO that fuel door got damaged and repainted and wasn't properly installed.

 

^ You may be on to something...

 

How?

 

Doesn't matter. The gas cover is painted. Look closely and you will see the wavy paint

 

Still no resolution on this?

 

Appointment with service next week, took it to another dealer. Will keep you posted.

 

So you ended up buying the car?

 

I did. Baby was due the following week and we needed the vehicle.

 

Congrats on the baby and the car.
Did you get any discount?