[Eric2203]

has anyone considered suing Hyundai for false advertising or misrepresentation. their brochure says the 2023 Palisade across all models is trailer pre wired. Myself and it seems a few others on this form have the same problem of not having the car pre wired , and have to pay for third party for parts and installation

Huh? The car is pre-wired. You still have to buy the hitch and harness from the pre-wiring to the hitch. And a brake controller if what you tow is heavy enough.

 

[Eric2203]

The car is not pre-wired or anything else. I just spoke to a service rep at Hyundai. They are clueless but I insisted that they will make it right at no additional cost to us

If they're clueless, why do you believe them?

The Palisade is absolutely pre-wired. Just in case you don't know what that means: there is a wire harness running from the back of the car (accessible from under the car near the rear bumper) to the cabin, behind the dash (at knee height). You buy you hitch and a harness that connects from that hitch to the pre-wiring at the back of the car. In the cabin, you access the other end behind the dash to install a brake controller (that you also buy).

Someone posted a picture here: 2023 Trailer Hitch

 

[Eric2203]

On my 2023 Palisade (and apparently on others who have posted on this site) there is no connecting cable coming off the brake harness that is " accessible from under the car near the rear bumper" on the driver side which is viewable when you remove the cover by removing the snap plugs and the two plastic nuts.

Even if you buy the wire harness there is nothing to it plug into.

I didn’t say driver side. In your other thread, someone responded to you that it is in the panel behind the passenger rear tire on 2023 models. Did you look there? Link to your other thread : 2023 Palisade not pre wired

 

[Eric2203]

Yes, Hyundai is that bad at communicating stuff internally. But I seriously doubt that the 2023 are not pre-wired. They very likely are and they didn’t document any of the changes.

Now is one of you going to go look behind your rear passenger wheel?