Sorry to hear that. I agree that the interior smell of the car is not the typical new car smell but in my case it is not unpleasant. I also have the black interior.

 

I have the black interior and it reeks! Gives me a headache when I first get into it and have to smell it.

 

Tom, I was thinking that I had purchased the oddball vehicle that did not have the new car smell. My sense of smell is enhanced. Scents that might not be discernible by others are very noticeable to me. Perhaps my description of the odor being unpleasant is a bit of overkill; however, it is not the smell of a new car and is very overwhelming to my senses. Thanks for verifying my issue.

 

"new car smell" is really just the VOCs running away from the adhesives used on interior components. As companies move towards more and more "green" adhesives, I think we'll start to see the classic new car smell be a thing of the past.

 

I too have smelled an unpleasant odor in my Palisade Limited with Black interior. We have only had it for about a month and I will occasionally smell a pungent ammonia like smell, is the best way to describe it. I wouldn't say it's bad but it's not good either I have just chalked it up to it being new and all the plastic and leather off gassing a little bit. I only usually smell it when I first get in the car and then the smell goes away shortly there after and it's not every time I get in it either.

 

Try conditioning your leather with a good cleaner/conditioner. Should help with with the odor.
Rusty

 

🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣

 

Good information. Similar story with an ammonia smell....not present every time, not as strong an odor as the car is driven for a period of time, etc. I will attribute it to an earlier reply that it is probably due to the materials.

 

I purchased my Palisade Limited Trim with black interior in August 2020. Instead of having a new car smell, the interior has an unpleasant odor, the source of which I am unable to determine. I have checked for leaks, mold, etc. to no avail. I had initially attributed the odor to the fact that the car had only recently arrived in country and had been wrapped in protective covering during transport. However, it has now been months and the odor persists. Due to the weather and driving conditions since purchasing the Palisade, I have not had opportunities to give it a good airing out. Is anyone else experienced this unpleasant odor issue?

I experienced the same smell when mine was new not really bad but not that new car smell that I had expected. It went away after a couple months I use a leather cleaner and conditioner and now it smells like I expected, other comments make sense about less adhesives being used. For the record I have the light beige interior.

 

2021 Palisade Calligraphy with tan interior. Car has a bad odor which Hyundai blames on the headrest. I removed all the headrest and placed them in a sealed plastic tote. After 2 weeks there is no objectionable odor, so that tells me it is not the headrest. I aired out the car for the same 2 weeks. After 2 weeks I closed all the windows and left it over night. Yes the order was there the next day, and that tells me somewhere there is a problem. ?????

 

if you smell an unpleasant smell its not just you and it isnt anything you have in the car. I bought a Limited Palisade with black interior in October 19. To put it in the words of the Hyundai technician “it smells like old worn socks”. The smell takes your breath away when you first open the door and i have a poor sense of smell. I met a woman with a Limited Palisade with light interior and when I mentioned this her eyes got big and threw her hands up in the air. She told me she purchased the first one the lot sold in July 2019 and had been thinking it was something she had in the car all along. She had been trying for 8 months at this point to get the smell out, but could not.
My wife opened a ticket with Hyundai’s corporate office after taking it to the dealership twice where they order bombed it and vacuumed it to no avail. The techs told my wife they could smell what she was talking about. When corporate(Coyle) called me to tell me they were closing the ticket because (Sam) the service director said it smelled like new car smell i had them hold open the ticket. I called Sam and told him i would see him tomorrow so he could fix his error after we determine he never smelled my wife’s car. Sam opened the door in front of me and pulled back out and acknowledged that was definitely NOT a new car smell. We went back in and I had Sam call Coyle to confirm this, but of course Coyle didnt pick up. Sam and I both left voicemails, Coyle didnt call me back. Sam said he was contacting his director who would advise what they would do about this and would call me back. Sam didnt call me back either. I got home from work today and my wife tells me corporate called her and told her they were not going to do anything to fix the old sock smell in our $50,000 Hyundai and that she could take it up with the BBB. I heard Hyundai didnt have great service before, but seriously?

 

If your paid 50k for a Palisade that smells you need to raise the issue because this is a big deal. While dealing with Sam I smelled 2 other Limited Palisades on the lot with this same terrible smell, but came across one freshly dropped(film still on it) right next to a stinky one and no smell. Hyundai has likely fixed the issue and is trying to sweep it under the rug now to save costs.

 

Not sure what to say, we have a Limited with beige interiors and everyone was remarking the great "new car" smell it has. The glue VOC theory has some credence and that seems to be the trend on everything nowadays but ours smell really nice.

 

That’s great, but it isnt helping all the people here who do have a problem. I’ve owned several new cars in my life, never had an issue, and never had to resort to making online posts about an issue. I told you in my post when I was last at the dealership there were 2 Limiteds one with black interior, one with light interior and both smelled. There was a third which had just arrived, film still on paint and interior covered in plastic. This smelled fine. Hyundai has likely fixed the issue, but what about everyone who spent 50k on a car last year and early this year? Pretending like there isnt an issue isnt going to make the smell go away, nor will it I.

 

Got mine a month ago and had a traditional new car smell. Still does a little but it's wearing off.

 

That isnt working for anyone else. The only other person I know with a Limited Palisade lives in Texas as I do. We drive with the windows down half the winter. She bought hers in July, I bought mine in October, next week will be April. The smell continues to be strong as ever and most definitely NOT going away. Like i said, even after the dealership odor bombed it and used some sort of ionizer machine on it. Neither worked. Why would they do this if there wasn't an issue?

 

I had a pickup that it smelled like something had died in it i took to a detailer and had him him hooked up to a deionizer machine and the smell came back and one day i was vacuuming and under the rear seat a bag of cooked beans my daughter had given me to take home had wedged under the seat weeks ago and that was giving off the foul smell was gone.

 

Well did your dealer look for any engine or transmission leaks dripping on hot exhaust system will give you a arid smell and how many miles do you have on your vehicle as it could be solvents etc being burned off from engine and exhaust from assembly !!

 

This has to be an interior issue. The only cars that have this issue are Limited trim level.

 

Did you have the interior protection added?
funny that the limited's on that dealers lot smell.
I looked at several on dealer lots and found no smell
Car just arriving had no smell but ones setting on lot did

 

Maybe you got some kind of rodent that got into your vehicle and the member with the vinegar smell with the a/c is a totally different problem it has to do with moisture in the a/c condenser do a search and to make a statement its only Limited models is absurd. I recall an instance we had to ground an airplane for a foul order and we found a dead cat in the a/c duct and possibly some sort of a mouse could have entered thru the intake of the ventilation system .

 

to make a statement its only Limited models is absurd

Why is that absurd? I haven't seen anyone make that claim on here that has a non-limited and different materials/adhesives for seats/doorpanels/headliner could be the source of this.

 

Because only the limited models come on and not on the other models and only one person.

 

I've seen multiple threads here and on the other palisade forums about smells. Seems to be isolated to the limited trim, but is several people.

 

I purchased a black Palisade with light interior in December 2019. The smell is awful and makes me sick. I take very good care of it and don't allow food in it. As soon as I open door, it smells like an awful onion smell. I have never smelled anything like it. I just want to know why?

 

Did you get the interior treatment/protection the dealer was offering?

 

I didn't have any kind of odor in my Limited and I was there when they offloaded it from the carrier.

 

We’ve had our 2020 Palisade Limited that we purchased from Demontrand Hyundai in Texas City, TX, for about three months. It has a light interior. It started out with the new car smell. Then it went away and was replaced by a putrid odor. Everyday when we open the doors for the first time. It dissipates after about 40 minutes with the air on or the windows down. We’re not going to live with it. Left it at the dealer for one week and they didn’t smell anything. We smelled it the day before we took it and the day after we brought it back home. When I talked to Robert in Service there wasn’t any interest in pursuing it. Our problem.
We’re going to try a couple of things suggested here and if those don’t taker care of it we will be trading the stink box in on another car. Whatever happens, we will NEVER recommend a Hyundai to anyone. EVER.

 

Me too. Can't stand the smell when I get in.

 

You might try contacting customer service, Or if it was me I'd try another dealership

 

I would take it to the dealer and lock it up and come back the next day and let them smell it and i would do a Gene suggested and call hyundai usa customer service and they will open a case for you. This Robert in service I would take your case to the General Manger of the dealership and get him involved as they sure do not want to loose customers just be tactful and good luck I myself have never had any problems with my local Hyundai Dealer.

 

I also bought a Hyundai in January 2020 and it has about 3000 (long trip to beach otherwise driven >20 miles a week) miles on it as of April 2020. The first month everybody said “wow it smells like a new car it’s amazing” and I agreed. Then in March 20, this horrible odor started. Like many of these reviews discuss, when you open the door everybody definitely comments about the odor. This vehicle is only used by me and stays in the garage. I have cleaned, vacuumed and sprayed several times and cannot get rid of it. After reading these reviews, I’m taking it back to the Edmond dealership to see if they can use a professional machine to get rid of it.

 

Is yours also a limited? What color interior?

 

My KIA Optima had a nice new car smell when I first got it.
After my first service it came back with a terrible smell.
After talking to someone at the dealership, Someone I
knew in the service area.
I found out it may have been that the man working on my
car had gotten dirt or grease on car and wiped that off
with a dirty rag from a bucket near his work area.
Only way I found out was the mechanic I knew there
checked for me on the area car was worked on. He
smelled the same thing in the bucket
I had to wipe the interior down with a good cleaner and protectant
got rid of the smell.
Of course the dealership would never admit it.

 

Quote from My Mechanic.com
Causes of bad odors
If you’re smelling a musty/moldy smell (think dirty socks), then what you’re smelling is mildew growing in the system. This is actually a very common automotive problem, and it’s generally caused by running your air conditioning system only on recirculate, and not blowing the fan for a minute or two after turning off the air conditioning and shutting off the engine.
Mildew can thrive in many areas of your car’s air conditioning system, but you’ll find it’s particularly fond of the evaporator core and the condenser. These areas are moist and enclosed – the perfect habitat for bacteria. While it doesn’t really present much of a health risk, it certainly is unpleasant to smell.

 

Most likely true, but my Limited interior smelled the day after I drove it home. I have to crack my windows after every drive or I get a strange smell every time I open the door. The smell goes away quickly, but always present when I leave the windows closed.

 

One solution would be to change cabin filter and spray some lysol into the air inlet it worked for me on old truck i had.

 

I purchased my Palisade Limited Trim with black interior in August 2020. Instead of having a new car smell, the interior has an unpleasant odor, the source of which I am unable to determine. I have checked for leaks, mold, etc. to no avail. I had initially attributed the odor to the fact that the car had only recently arrived in country and had been wrapped in protective covering during transport. However, it has now been months and the odor persists. Due to the weather and driving conditions since purchasing the Palisade, I have not had opportunities to give it a good airing out. Is anyone else experienced this unpleasant odor issue?

My wife and I purchased the Palisade last Fall with the white interior and the smell (garlic like) was so overwhelming we took it back. They tried for two days to air out the vehicle and clean the interior with no success. They took the car back and we took another identical Palisade that just arrived from the factory. It too had the same smell. We have to leave the windows down while parked in our garage or the smell knocks you over as the you open the door. They have tried to clean it as well but now 7 months later it still stinks. The service department there now claims we are the ONLY people complaining of a smell.

 

Take it to a competent detail shop and have them do a ozone generator treatment and hopefully it will take care of your problem see link.