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Snow Mode - Won't accelerate

6426 Views 50 Replies 32 Participants Last post by  Crabby_Apple
We have a 2023 Calligraphy with 3,000 miles on it. We've encountered an issue that when we accelerate in Snow mode for the first time, usually when pulling out of our housing area. As we accelerate the car, won't shift up and begins to lose acceleration. When I move the dial to another mode, it then begins to accelerate normally again. I can then switch it back to "snow" and it will work fine from that point on. The issue seems isolated to just snow mode and it does not matter if we have AWD locked on or off.

Has anyone else encountered this? We are calling the dealer to have it looked at. We are pretty bummed though to be having an issue like this on a brand new car.
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Umm, there is no reason to put it in "snow mode" to begin with. Your Palisade will do quite well in ECO
Regardless of whether you think it is needed, it is a feature of the car that Hyundai advertises. It should not be a safety concern. Hyundai either needs to confirm it is working as planned and give better guidance on when and how to use it, or admit it is not working properly and people should not use it until a fix is found and available.
Umm, there is no reason to put it in "snow mode" to begin with. Your Palisade will do quite well in ECO
Thanks for your post, but in Calgary, Alberta, we're still getting lots of snow and our roads are completely covered in snow and ice (with the exception of the main roads and highway) hence I need the AWD. I used to drive a SUBARU FORESTER XT and I guess I was used to how well the FORESTER maneuvered and responded to driving on snow and ice and thought if I put the Palisade in SNOW mode then the AWD will kick in.
Thanks for your post, but in Calgary, Alberta, we're still getting lots of snow and our roads are completely covered in snow and ice (with the exception of the main roads and highway) hence I need the AWD. I used to drive a SUBARU FORESTER XT and I guess I was used to how well the FORESTER maneuvered and responded to driving on snow and ice and thought if I put the Palisade in SNOW mode then the AWD will kick in.

you can force the AWD to kick in using the button in the center of the selector.
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I do not have AWD lock mode in my 2023 Palisade ultimate calligraphy. That seems so confusing.
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Guess it is different on the trims. I have an XRT.
Guess it is different on the trims. I have an XRT.
No, I think it's because he's in Canada, where they get more AWD modes (Snow, Mud and Sand) than the US, but can't lock AWD on. The US only gets Snow mode, but can lock AWD on up to 25 mph.

The center button switches between drive mode selection or terrain selection on Canadian models, if I'm not mistaken.
Umm, there is no reason to put it in "snow mode" to begin with. Your Palisade will do quite well in ECO
Soooo why have that mode then????
Soooo why have that mode then????
Really don't know. So they can charge more with a bunch of placebo buttons? Other than changing some shift patterns at low speeds I have yet to read any definitive differences.
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We have a 2023 Calligraphy with 3,000 miles on it. We've encountered an issue that when we accelerate in Snow mode for the first time, usually when pulling out of our housing area. As we accelerate the car, won't shift up and begins to lose acceleration. When I move the dial to another mode, it then begins to accelerate normally again. I can then switch it back to "snow" and it will work fine from that point on. The issue seems isolated to just snow mode and it does not matter if we have AWD locked on or off.

Has anyone else encountered this? We are calling the dealer to have it looked at. We are pretty bummed though to be having an issue like this on a brand new car.
Did you ever figure this problem out? I am having the same problem with my 2023 Calligraphy Palisade during the two weeks I've driven it.. Otherwise, it's been at the dealer for 4 weeks. They can't duplicate the problem in order to fix it.
File a safety complaint on NHTSA to investigate. Hyundai may only look into it when there is pressure to resolve it. Same thing happened to mine, ocassionally stalls in snow mode that is difficult to replicate. I filed a complaint.
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File a safety complaint on NHTSA to investigate. Hyundai may only look into it when there is pressure to resolve it. Same thing happened to mine, ocassionally stalls in snow mode that is difficult to replicate. I filed a complaint.
It’s sad that, as owners, we have to files all these NHTSA safety complaints to get Hyundai to actually fix their products.
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