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Discussion Starter · #1 · (Edited)
I have replaced 4 rear shocks in 50,000 km. It’s definitely not because of abusive driving or heavy loads. The dealership tells me I am the only owner experiencing this issue. Anyone else experiencing this issue?
 

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The issue is leaking fluid on the exterior of shocks which requires premature replacement. An average shock should last for apx 7 years - even longer the way this vehicle has been babied. The dealership is investigating further with Hyundai.
 

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The issue is leaking fluid on the exterior of shocks which requires premature replacement. An average shock should last for apx 7 years - even longer the way this vehicle has been babied. The dealership is investigating further with Hyundai.
I am getting one replaced right now as well.
 

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Having four shocks fail in 30k miles.
MAJOR ANNOUCEMENT!
We had the same issue. we discovered it after the car started to make rough sounds and took it on. At first, the dealer tried to play it down and blamed the issue on my wife driving on rough roads or towing heavy stuff. ( we don't even have a towing kit installed) or we didn't rotate the tires or inflate them properly. After I reminder him that I took it to them to replace oil, rotate and inflate at the recommended intervals, they advised my wife that her only solution is to buy new set of tires. soon after I emailed the company executive team, the service manager call ed us to take the car in.. and what a surprise.. Old then did they discover that the shocks need to be changed and... he stated " You opened a big can of worms in Korea" !!! WTH??? They are working on redesigning the shocks obviously because they have the wrong equipments on!!!! They are intentionally defrauding consumers. On top of this, he called me today and it will take another 6-8 weeks to get them in.. MAYBE!
I filling an official complaint with the state and with NHTSA | National Highway Traffic Safety Administrationhttps://www.nhtsa.gov. It's my first Hyundai and I'm chocked how corrupt their culture is. BTW, the service manager told me that the issue became an international problem!!!! DO NOT GIVE IN.. FIGHT BACK !
 
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