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Just took ownership of a limited on 2/2/20 and I have the vibration issue. Actually starts at speeds around 38 mph up to ~70 mph. Brought it back to the dealership today and they rebalanced the tires and checked the alignment, still the same issue.

As soon as they have a loaner I will be dropping it off.

This has an assembled date of 12/19. To add insult to injury I also have significant wind noise from both driver and passenger side windows up front.
 

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Hello all, I have the same vibration issue and I'd like to share my journey with this issue:
1. First trip: I brought my car to dealership 3 weeks ago and complained about the highway vibration issue, they did all tires and wheels balance, didnt fix the issue
2. Second trip: They replaced the rear drive shaft propeller, still didnt fix the issue
3. Third trip: at this time, the service manager directly works with me and Hyundai corporation assigned a representative to my case. First, they replaced all 4 tires, still didnt fix the issue. They have my car for 1 week and gave me a decent rental car. At the end, Hyundai engineer found the issue is within the transmission and they replaced the whole transmission assembly. It fixed the issue.
Although I had to spend my time at the dealer, the dealership provided good customer service and they are very patient with my car. They called and kept me posted on daily basis, i have to say thumbs up for their service.
 

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Just wondering – (As a guy interested in purchasing a Palisade but now having second thoughts)-

Are all these vibration issues only happening in models with AWD?

(My laymen understanding is that a FWD vehicle would not have a drive-shaft and hence wouldn’t have that problem?)
 

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Just wondering – (As a guy interested in purchasing a Palisade but now having second thoughts)-

Are all these vibration issues only happening in models with AWD?

(My laymen understanding is that a FWD vehicle would not have a drive-shaft and hence wouldn’t have that problem?)
I guess you need to do a good test drive, test it out for at least 20 mins on highway. Palisade is an awesome car, trust me, i were about to get the highlander but Palisade took my attention. I love it, i just have bad luck with the vibration.
 

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Hi Joe,

I plan on filing an NHTSA report. We are waiting to hear from Hyundai Corp if they will buy back the vehicle. The service dept claims the issue is fixed with the installation of the new drive shaft and reported as such to Hyundai. However we have confirmed and made the dealer and Hyundai aware that although it is better with the new drive shaft the vibration/rumble between 68-75 is still present. At this point they have had four chances to fix it and we will be consulting with our attorney to proceed with the lemon law if Hyundai does not agree to a buy back.

The sales manager at our dealer (Hyundai Village of Danvers MA) said with a straight face that if Hyundai does not agree to buy back he would have to depreciate the vehicle by $8000 and we would have to split the depreciation cost. In other words to put us in another vehicle that doesn't vibrate, if one even exists on his lot, he expects us to pay an additional $4k above selling price. You really can't make this 'stuff' up. At this point we are waiting to hear back from Hyundai Corporate. Please keep us posted on your outcome and I wish you better luck than we have had.
my car has been in the shop for 50 days total since we got it in July of 2019. New fuel pump and new engine (yes I said engine). Hyundaicovered the cost of the engine and pump but now my $54,000 dollar car has major repairs on the car fax. When I told them that I wanted them to buy it back, They offered us two Car payments as an “act of goodwill” while asking us to sign papers saying if we took the two car payments we had to sign papers. Reading the fine print it releases them from all liability. I refused and have now hired a lawyer! I LOVED Hyundai but they just lost a whole bunch of loyal customers when they did this!
 

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Just wondering – (As a guy interested in purchasing a Palisade but now having second thoughts)-

Are all these vibration issues only happening in models with AWD?

(My laymen understanding is that a FWD vehicle would not have a drive-shaft and hence wouldn’t have that problem?)
I’d wait until the 2021 model comes out or 22. Too many problems. Mine was repurchased by Hyundai.
 

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Hi, I had posted this on another Palisade forum but wanted it here as well in case anyone else is having a similar issue:

Initial post:
We purchased a Palisade one week ago on Friday Aug 2nd. Over the weekend while driving on the highway we noticed a very obvious shake and low sounding rumble as though we were driving on the rumble strip. The vibration begins at 65 mph and continues on through 73 mph. It can be felt in the wheel and in all of the seats. By the time you reach 80 mph it isn't really noticeable. It went into the dealers shop this past Tuesday. They had it in the shop on Tuesday morning and balanced the tires. It changed nothing in the vibration so I brought it back in. A dealer mechanic drove with us and confirmed the vibration at highway speeds. They had it all week and opened a case with Hyundai. They were told by Hyundai corporate to measure the runout of the driveshaft and said it was normal. They were instructed by Hyundai to replace the rear tires and they stated they were out of round from being strapped down during transport from South Korea. Got it back late this afternoon and the vibration/rumble is still present.

I'm putting this out there so others who experience this issue might realize it's not an isolated issue. Another poster on here said he test drove two Palisades and they both exhibited the exact same vibration at the same speeds. The dealer told him they had to replace the axles of both Palisades. When I mentioned this to our dealer's shop the manager stated he can't go by what's on the web. This has been very frustrating, purchasing a new vehicle and unable to drive it for the first week.

I hope others have better luck. This one is going back to the shop first thing Monday morning. They have one more attempt to fix this at the dealer and then I need to contact Hyundai Corporate notifying them and allow them one final chance before this can go to arbitration for the lemon law. I'm hoping they can fix this and it won't have to go that far.

Follow-up post:
The dealer replaced the front tires, that didn't fix it. Then the Hyundai tech told them to replace the main drive shaft, which is odd because during the first drop off two weeks ago they told me they measured the run out on it and told me it was well within Hyundai's specs. We drove it this morning and it was much better but still mildly noticeable between 68-72. We told the tech that it was much better, probably 80% better but was still present. We then spoke to the manager and they are going to speak with Hyundai. When we first noticed the issue in our car we had driven a second Palisade they had on the lot with their head of tech and the tech said it had the same issue as ours but not as severe. We noticed it in that vehicle as well. The dealer is contacting Hyundai corporate to see what they are going to do. I have had to take vacation time from work to deal with this issue with the car being in and out of the shop four times now so I'm hoping they can replace it with one that doesn't have the issue. Will keep this thread posted with updates.

Third and currently last post:
One added point when we spoke to the sales manager. He told us that he hadn't had any issues with the other two Palisades on their lot. I told him the Limited you have out on the lot with the sold sign in the window has the exact same issue and was identified by YOUR head tech when we drove it with him to compare to our vehicle. He was conspicuously silent after that comment. They sold a brand new vehicle which the head tech knew had a drive train vibration issue. Either their tech didn't communicate the issue to the manager or the manager ignored the message from the tech. In either case the behavior is outright criminal. I have aslo been in touch with Hyundai corporate customer service and waiting to hear back today. I have told them we don't want this vehicle back. At this point we have picked it up three times from them. The first two times I was told the issue was resolved and that they had test driven it. There was absolutely no change in the vibration. The third time we picked it up after the drive shaft replacement we saw that they had put 100 miles on it. That's one heck of a test drive, however though the vibration was much improved it was not completely gone. It still occurred between 68 and 72. This exact same issue is very prevalent over on the Telluride forum. I believe the Telluride came out a month or so before the Palisade so I think it is a just matter of time before this becomes more prevalent on the Hyundai forums.
 

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Eric,

If you go to the website to search dealer inventory (this should get you there:
Find New Hyundai Cars, SUVs, Hybrids | Dealer Inventory Search), enter zip code of dealership, use "Filter matches" to refine your search, and look past the listings for "Located at" to the ones for your dealer for "In transit to". This may help you see what's on the way, but it doesn't give dates... I think I got the original due date when the dealer looked it up.

I found the Moonlight cloud Limited I wanted showing on it's way to a dealer near me, and when I called, the salesperson wasn't even aware that it was coming, but had more info when they looked it up. When I called the week prior to arrival to confirm, that's when the delivery date seemed to become more vague, but by the following week, it arrived.
I bought a new Palisade today July 29. 2020 and noticed the vibration as I was driving home. It is very annoying and I am taking it back tomorrow to have it looked checked. I have the Limited and paid too much money to have this defect!!! Very disappointed.
 

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I bought a new Palisade today July 29. 2020 and noticed the vibration as I was driving home. It is very annoying and I am taking it back tomorrow to have it looked checked. I have the Limited and paid too much money to have this defect!!! Very disappointed.
ALWAYS test drive the vehicle you are purchasing, and include highway driving. Don't purchase with a promise to fix.
Purchase a Palisade without problems in the test drive.
 

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My Palisade was made September, 2019. I have the rumbling sensation under the pedals. It reminds me of going over the rumble strips on the edge of the road but not as loud. I also have the whistling noise in the drivers window. We’ve now bought a Santa Fe and the rumbling is not as bad but I hear it slightly n
 

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Interesting. I wonder if anyone who has had the problem and had their tires replaced had the issue solved? Also, how does one test for flat spots on tires? Is this something you just go to the dealer and ask for them to test for flat spots?
Anyone ever find this out?
Still no luck on my vibration.
Drive shaft specialist/repair places having trouble on these also b/c car so new.
 

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I’d wait until the 2021 model comes out or 22. Too many problems. Mine was repurchased by Hyundai.
I have been following this thread because I did a search about vibration in the gas pedal and floor board for my 2020 Hyundai Santa Fe. My story is the same as most on here. I noticed it after picking it up with 37 miles on it. I brought it back to the dealer 2 days later, then 2 more times. They said a few mechanics test drove it and could not feel anything. The service manager drove it and said he could feel what I was talking about but there was nothing to fix on it and that is the way they drive. I went back to the dealer and drove another SEL and it felt smooth to me (no vibration) yet he said he drove an SEL on the lot and it drove the exact same way. I was going to just let it go until I started reading this thread. I am feeling sick to my stomach because I have spent so much money for a vehicle that rides horribly. How did you get them to buy back your vehicle? I think I am going to e-mail corporate Hyundai.
 

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I have been following this thread because I did a search about vibration in the gas pedal and floor board for my 2020 Hyundai Santa Fe. My story is the same as most on here. I noticed it after picking it up with 37 miles on it. I brought it back to the dealer 2 days later, then 2 more times. They said a few mechanics test drove it and could not feel anything. The service manager drove it and said he could feel what I was talking about but there was nothing to fix on it and that is the way they drive. I went back to the dealer and drove another SEL and it felt smooth to me (no vibration) yet he said he drove an SEL on the lot and it drove the exact same way. I was going to just let it go until I started reading this thread. I am feeling sick to my stomach because I have spent so much money for a vehicle that rides horribly. How did you get them to buy back your vehicle? I think I am going to e-mail corporate Hyundai.
You might want to hire an attorney. There are different lemon laws in each state so it may be somewhat easier or more difficult to get it repurchased.
 

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Hi Joe,

I plan on filing an NHTSA report. We are waiting to hear from Hyundai Corp if they will buy back the vehicle. The service dept claims the issue is fixed with the installation of the new drive shaft and reported as such to Hyundai. However we have confirmed and made the dealer and Hyundai aware that although it is better with the new drive shaft the vibration/rumble between 68-75 is still present. At this point they have had four chances to fix it and we will be consulting with our attorney to proceed with the lemon law if Hyundai does not agree to a buy back.

The sales manager at our dealer (Hyundai Village of Danvers MA) said with a straight face that if Hyundai does not agree to buy back he would have to depreciate the vehicle by $8000 and we would have to split the depreciation cost. In other words to put us in another vehicle that doesn't vibrate, if one even exists on his lot, he expects us to pay an additional $4k above selling price. You really can't make this 'stuff' up. At this point we are waiting to hear back from Hyundai Corporate. Please keep us posted on your outcome and I wish you better luck than we have had.
Any updates? I too contacted Corporate Hyundai and dealt with Mary and Diane--both just kept telling me if I tried to fix it at non Hyundai dealer my warranty would be null and void. 2 trips to dealer and told problem does not exist. They did not try tire rotations or any fix. Just told when they test drive it, not a problem. Yet they only went 8 miles. After 30 minutes at highway speeds it is obnoxious. They will not follow the suggested TSB way to fix--lift up on rack, get wheels going and evaluate it--to test balance of driveshaft, weights, Ujoint...etc. I cannot get a Hyundai mechanic to try this--I called an independent driveshaft shop in my area that has an excellent customer rating...when I spoke with owner via phone and he looks car up he told me the car is so new he does not have any info--indicating do not bother to bring it in....
So, you have Hyundai not willing to eval it/put up on rack and independent places think they cannot do anything...so what do you do? How can you drive it? Will the driveshaft give out eventually? And Hyundai USA said they will not buy back b/c the problem does not exist. 9/22/20 I have a company coming to make an offer to buy it--
This car with this problem is not a drivable vehicle and not worth the money. Sad to take a 20% loss on a brand new car with only 866 miles on it in 3 months (sits in garage as not comfortable to drive on highway)--but seems no choice. Very sad and disappointing that Hyundai will not even try to fix or do whatever they can to resolve the problem for those of us who have the issue. Seems they told dealerships to act like this problem does not exist. Instead of making things right or trying --they just want to deny. Hyundai corporate stopped emailing me after they said not buying it back. I was told to take it to BBB by them. So for 3 months I have tried to have them evaluate it. Could be a simple balancing issue--but dealer where I bought it--will not deal with it. Taken the car to them 2 times for it. Told, no problem, do not feel it, etc. So--no other option but to sell it and take a loss...but I will eliminate the aggravation and frustration cause by this car, vibration, dealership, service dept. and Hyundai USA. Seems they just want to argue with me and say I am imagining an issue.
 

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Talk to a lemon law attorney
Sadly because the way the corporation treats people, customers...not worth it--just want it over. And...no telling what issues the car will have going forward--you have vibration, smell, wind noise, cracking windshields and many, many forums people are stating they cannot get Hyundai to back this car up/repair it/cover it--not worth the hassle in the future. I have wrap warranty--10/100 bumper to bumper we purchased...but was told if I do this or that at a non Hyundai dealer that most likely would render my warranty null and void--as I am sure I could pay out of pocket now...for a new driveshaft--not sure what it would cost--but I read up to about $2K--why should I ? they should...but...if I did and then have an issue in 3-4 years...they will deny warranty coverage....
Seems a no win no matter what we try--I just wanted them to look/evaluate the driveshaft. TSB gives instructions on what to do/way to check it--the mechanic literally told me--I do not have to do that--your car was not manufactured during the dates it was an issue--well something is vibrating--but in 3 months time, 866 miles--nothing but frustration dealing with Hyundai and the emails, aggravation, dislike for the car and company now--I hate losing the money, but need to be done with it--complete lack of trust in Hyundai company and their cars--will never feel safe traveling in this car with my family--reading other issues also, paint peel in car wash--so afraid to drive it, clean it, etc. Not a quality car company yet--they need to stick with tiny little cars that sell for peanuts and people know they pay for what they get. But they should not be in the 45K-50K car market...could have had an Acadia, Enclave, Explorer for this price.
And should have.
 
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