[deltavee77]

I just downloaded the newest version of Navigation Updater and then tried to download the latest update for my 2021 Calligraphy on my 64GB usb, the same I've always used. After logging in, a screen came up stating "Download for this vehicle is not yet available." Does anyone know when Hyundai will be updating the nav for its Palisades?

 

[bruesjoh04]

I just downloaded the newest version of Navigation Updater and then tried to download the latest update for my 2021 Calligraphy on my 64GB usb, the same I've always used. After logging in, a screen came up stating "Download for this vehicle is not yet available." Does anyone know when Hyundai will be updating the nav for its Palisades?

Your update was available 4/28. If you didn’t get it by 5/2, you’ll find it’s unavailable temporarily due to a server issue.

 

[swan442]

I just downloaded the newest version of Navigation Updater and then tried to download the latest update for my 2021 Calligraphy on my 64GB usb, the same I've always used. After logging in, a screen came up stating "Download for this vehicle is not yet available." Does anyone know when Hyundai will be updating the nav for its Palisades?

I called Hyundai Customer service and was told there where problems in the update. Software engineers are working on the problems and the update will not be released until May 10th or beyond.Keep checking your navigation updater after May 10 I was told.

 

[deltavee77]

I called Hyundai Customer service and was told there where problems in the update. Software engineers are working on the problems and the update will not be released until May 10th or beyond.Keep checking your navigation updater after May 10 I was told.

Thank you!

 

[drphilnye]

I called Hyundai Customer service and was told there where problems in the update. Software engineers are working on the problems and the update will not be released until May 10th or beyond.Keep checking your navigation updater after May 10 I was told.

This seems far more likely than “server issues.” I’m not in IT, so maybe I’m way wrong, but it seems like a server issue wouldn’t result in a week+ unavailability when other updates are still available.

 

[Gene]

I did the 16.0 update and so far every change they made works fine.
They could have done more but all changes are indeed an upgrade over what we had.
No bugs that I see, unless some systems taking a long time to update is the issue

 

[Trkdrvremt]

Same... I've had zero issues with the new update..

 

[CE55]

Same as Gene and Trkdrvemt. I did the update last week and it went smooth...just under an hour. Everything works as they said in the details overview. I have not noticed any issues since the install.

 

[deltavee77]

The update was removed and evidently won't be available now through at least May 10th. Please view the earlier message from swan442.

 

[bruesjoh04]

Guys, I posted the exact official response from the Hyundai update website in my post. It very clearly says it expects a return late on 5/12. It also clearly states it is a server issue. Alluding to anything else as the reason is speculation. Unless they’re directly lying to us in their statement.

The only place I’ve ever seen any reference to 5/10 is from the website where you buy a ready-made USB stick (Mapnsoft). They’ve said that is their expected availability date for a while (they typically trail the download release by a week or two).

 

[drphilnye]

Guys, I posted the exact official response from the Hyundai update website in my post. It very clearly says it expects a return late on 5/12. It also clearly states it is a server issue. Alluding to anything else as the reason is speculation. Unless they’re directly lying to us in their statement.

Not necessarily disagreeing, but swan442 said the Hyundai rep they talked to stated it was a software issue. So the website says one thing and customer service says another thing. At this point, it feels like Schrödinger's Update until there's actual clarity/resolution to the issue.

 

[bruesjoh04]

Not necessarily disagreeing, but swan442 said the Hyundai rep they talked to stated it was a software issue. So the website says one thing and customer service says another thing. At this point, it feels like Schrödinger's Update until there's actual clarity/resolution to the issue.

I just would definitely believe a written official statement before some random person on the phone. Who knows if they actually know anything.

Looks like they’ve now finally updated the Mapnsoft FAQ page as well to concur with the Hyundai direct download page - server maintenance delays update to May 12, shipping version is now May 20.

 

[deltavee77]

Thank you for all inputs. At least I know that an update is coming in about a week and that the download problem I experienced isn't with my computer.

 

[swan442]

Not necessarily disagreeing, but swan442 said the Hyundai rep they talked to stated it was a software issue. So the website says one thing and customer service says another thing. At this point, it feels like Schrödinger's Update until there's actual clarity/resolution to the issue.

Not speculation, I was transferred from Hyundai Customer Service to Hyundai Autoever Solutions Center who I was told works with the Navigation and other electronics of the vehicle. I will be waiting a few weeks after the release to Update.

 

[thayford]

The update is back online for Palisades. I downloaded it today. Going to install it later today.

 

[glind]

Downloaded and am installing as I write this. Update in second hour and seems to be stuck at about 15% (guessing). Is it OK to stop the update? Maybe by shutting off the engine?

 

[kiko]

Downloaded yesterday (v16) for my 2021 Calligraphy. Make sure to follow instructions as stated on website. Download to hard drive first then transfer to USB. Took about an hour to install on vehicle but everything works great, so far. Not too many differences from March update, but there are a few, but it did do away with the vacuum tubes. Wasn't a fan of those.

 

[Neenster]

Downloaded yesterday (v16) for my 2021 Calligraphy. Make sure to follow instructions as stated on website. Download to hard drive first then transfer to USB. Took about an hour to install on vehicle but everything works great, so far. Not too many differences from March update, but there are a few, but it did do away with the vacuum tubes. Wasn't a fan of those.

I think many, if not most, download directly onto a USB drive.

 

[deltavee77]

Downloaded and am installing as I write this. Update in second hour and seems to be stuck at about 15% (guessing). Is it OK to stop the update? Maybe by shutting off the engine?

Took several hours to download to usb, then a few more hours to upload it into the car. Once the upload has been slowly progressing, it suddenly completes the last portion and is done. Patience is a virtue in this process.

 

[glind]

Downloaded and am installing as I write this. Update in second hour and seems to be stuck at about 15% (guessing). Is it OK to stop the update? Maybe by shutting off the engine?

Update: Yes, it did finish ~ 1.5 hrs or so. Progress bar indicator may not accurately reflect progress. But, I should understand best practice on stopping update without bricking the software. This update behaved differently from previous updates with respect displaying progress, before text messages indicated progress, like 'updating GPS.' Initiation of update stated this was an 'audio' update, suggesting maybe only the audio subsystem is updated. Downloaded 12May22. Anywho current firmware after update: