Replied in Poll thread.Any update on this - How it got resolved? I have the same problem..
Interesting. Thanks for the info. I'm going to call the service mgr Monday for an update. I might email him a link to that site as well.I have been waiting for reply from dealership for some time now. This is a real issue. Whether aesthetic and/or a potential danger, it is not an issue I have ever experienced on factory (or otherwise) tinted windows. In sunlight, the haze severely limits the view from the windows on both rear passenger windows. The problem exists at all times. The quality is not what I would expect from a high end vehicle.
I have been following this problem since my purchase in late 2022, of an 2023 Calligraphy trim. There is a class action suite in formation by what I can tell - a 'reputable' firm.
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I have been waiting for reply from dealership for some time now. This is a real issue. Whether aesthetic and/or a potential danger, it is not an issue I have ever experienced on factory (or otherwise) tinted windows. In sunlight, the haze severely limits the view from the windows on both rear passenger windows. The problem exists at all times. The quality is not what I would expect from a high end vehicle.
I have been following this problem since my purchase in late 2022, a 2023 Calligraphy trim. There is a class action suite in formation by what I can tell a reputable firm.
How would a replacement window fix a problem caused by the design itself?My dealership immediately acknowledged the issue and ordered replacement windows - they will do it under warranty when parts arrive in next 4-5 weeks!
They said it’s only for some calligraphy not all - problem with a batch of windows! Anyway - I will look through the news ones to see before replacing!How would a replacement window fix a problem caused by the design itself?
Let us know how it turns out!They said it’s only for some calligraphy not all - problem with a batch of windows! Anyway - I will look through the news ones to see before replacing!
I have the same concern too - what I am planning to do is compare the thickness when the replacement one comes with what I have on the car - not very scientific but gives me some comfort than dealers words in we ordered based on your VIN so you get the correct one.. also most importantly check the new one in sunlight to confirm no haze - before dropping off for the switch..my dealer finally ordered a new pair of windows to replace for me next month. I am not sure whether they are newly made or from different patch . My doubt is how do I know the new replacement is acoustic laminated? I don’t know how to check
True. I get the worst- high noon to 3pm. I didn't need to see any specs or particles. The glass is blue colored/hazy on the rear passenger windows. hold a flashlight outside the windows at a parallel angle in a low light area. best if someone is inside. compare front driver, rear driver side, and fixed 3rd row.For those with the rear passenger hazy windows, is it possible to drive facing the sun, the sun gotta be inside the windshield frame, which is mainly early morning or late afternoon, and check if the windshield is hazy and/ or you see a lot of dust like particles / specks?
My windshield and 2 front windows have heavy dust particles like that annoys me. I haven't got the chance to drive facing the sun for extended time but the few times i drove for couple of minutes they were noticeable but not extremely bad.
Definitely check the window in bright / sun light before they install. Why tear out the trim to replace the same problem. The bad windows are blue and if you hold them up to the replacements and you don't see a difference i would wait until HMA issues an official recall.They said it’s only for some calligraphy not all - problem with a batch of windows! Anyway - I will look through the news ones to see before replacing!
Look on HMA website or your monroney/window sticker - should mention laminated sound dampening glass.where can we find the accustic laminated info on the windows? I can not find it . I think The replacement should include the info on the package for people to verify