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Today my infotainement screen froze while on radio on a 2021 callligraphy. It would not change to map, media or any other mode and the steering wheel volume and station change and mode change buttons wouldn't work. Also it would not turn off the radio from the physical button either. After the car was turned off about a hour after starting the car it was working again. Has anyone else had this problem ?
 

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2022 Hyper White Calligraphy
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I had strange issues when using the Spotify app in CarPlay. Wouldn’t switch to XM until I closed Spotify but that’s the only issue I’ve had. Yours is definitely worse. You can use a paper clip and reset the info center. There is a small hole under the tuning knob.
 
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