Factory Hitch Install on my XRT

tkmitchell said:

I don't believe it will hide it. That panel in the middle of the rear bumper will be replaced with one that has cutouts for the reciever and plug. Will look like on the Tellurides. Some people have even installed the Telluride hitch and modified the panel themself. I don't imagine Hyundai will build a separate hitch for the Palisade when in the past they have shared parts with Kia. And the Kia part still bolts up no problem. The bumpers are different so the panel part from the Telluride will not fit.

Click to expand...

Magnum01 said:

I am aware that U-haul has an aftermarket wiring kit that does not spice the wires but it also does not use the Factory prewire plug either. For my 7 pin, U-Haul would install a 4-pin connector first, then use a 4 to 7 pin converter to make a 7-pin. They then have to run a power line from the battery back to the 7-pin. The OE Factory one is a plug and play type which I much prefer.

Click to expand...

tkmitchell said:

I don't believe it will hide it. That panel in the middle of the rear bumper will be replaced with one that has cutouts for the reciever and plug. Will look like on the Tellurides. Some people have even installed the Telluride hitch and modified the panel themself. I don't imagine Hyundai will build a separate hitch for the Palisade when in the past they have shared parts with Kia. And the Kia part still bolts up no problem. The bumpers are different so the panel part from the Telluride will not fit.

Click to expand...

Magnum01 said:

Just finished the install of a factory OEM Telluride hitch on my 2023 Palisade XRT. Turned out even better than expected. Still waiting for my Hyundai wiring harness from Parts Pro in Canada. I had to trim the removable panel which was the hardest part. Made a cardboard template then transfered View attachment 9347
View attachment 9346
View attachment 9345
View attachment 9348
to the panel and cut with a jigsaw. I think this is the intent of a factory hitch….not to look like it was added as an after thought.

Click to expand...

dtbrau said:

heres what i saw on the comments of the install video on a 22 telluride that had me ask you about the fit.. im not sure a 1/4" gap would even be that big of a deal, but i dunno. now im concerned again!



hlipham
4 months ago

I am in the process of installing this hitch on a 2023 Telluride and there is a gap between the hitch and the frame on the driver side. I first tightened the passenger side carriage bolts as the manufacturer's instructions said to do and when I went to tighten the driver's side 19 mm bolts, I noticed that there's about a quarter inch gap between the hitch and the frame, before I started tightening the bolts. Is that normal? I'm concerned about damaging the frame if I tighten these bolts all the way down.

Click to expand...

Magnum01 said:

I never noticed a gap on my install. Torqueing to the spec is torqueing to the spec regardless of a gap or not (my opinion of course). You certainly are not going to bend or flex the hitch material.

Click to expand...

Magnum01 said:

I just saw this pic on another Forum where another Palisade owner installed the Telluride hitch.
View attachment 9397

Click to expand...

dtbrau said:

thats cool.. i know people have done it. i talked to the guy that made that comment i posted and he put washers on it to fill the gaps..

i do have another question for you. did you remember if your hardware included two carriage bolts? i noticed on the telluride install video his had two of em. i ask because i was just going to order the hardware kit from etrailer for one of their aftermarket hitches for the 23 palisades, and those are all just regular bolts.....

Click to expand...

Magnum01 said:

I just saw this pic on another Forum where another Palisade owner installed the Telluride hitch.
View attachment 9397

Click to expand...

Magnum01 said:

There were 4 bolts (no nuts) that went vertical in the frame and there were 4 bolts with nuts and washers that went horizontally through the frame (8 total)

Click to expand...

dtbrau said:

heres what i saw on the comments of the install video on a 22 telluride that had me ask you about the fit.. im not sure a 1/4" gap would even be that big of a deal, but i dunno. now im concerned again!



hlipham
4 months ago

I am in the process of installing this hitch on a 2023 Telluride and there is a gap between the hitch and the frame on the driver side. I first tightened the passenger side carriage bolts as the manufacturer's instructions said to do and when I went to tighten the driver's side 19 mm bolts, I noticed that there's about a quarter inch gap between the hitch and the frame, before I started tightening the bolts. Is that normal? I'm concerned about damaging the frame if I tighten these bolts all the way down.

Click to expand...

tkmitchell said:

Since Hyundai USA does not seem to care to inform customers, maybe we can find emails or numbers for people at Hyundai headquarters who care that there reputation is being tarnished by this fiasco. I have also been trying to find emails for the different writers/magazine that give such glowing reviews to ask why they don't follow up on how bad this is. How the car is still advertised as a tow vehicle when you cannot get the parts. They are changing somethings.

I have had cases open for awhile. Last chat I asked if they were still going to provide me the hitch and harness when available since it was supposed to be standard on the XRT. They said it is not standard, but an option. I asked since when and they looked it up. Was changed in Jan. I told them I have copies of web pages showing it was standard. I even have an email from customer support agreeing it was a standard feature. I sent them all the evidence and waiting to hear back. On all trims but XRT hitch/harness was listed as option. On XRT was listed as a standard feature.

Click to expand...

ignacio.ospino said:

How can a Company just ignore their customer and their obligations? They sell a product, and do not care if it works or not. Oh wait, they care enough to instruct their dealers to remove the fuse. This is dishonest and abusive. What is happening? Is this the hyunday we buy cars from? Count on me for any action.

Click to expand...

bgredd said:

I call the dealer where I bought my 2023 Palisade yesterday. They said that their latest information was it. The hitch and the wiring harness were going to be available on April. They know that's wrong and they're trying to get answers again.

After that call , I called Hyundai America. Had them send me to customer service and told them that the vehicle won't do what I wanted it to do because the vehicle was bought for towing. Having owned it since September 2022, they've had more than enough time to solve the issue. I said I wanted them to take it back. Surprisingly, without argument or comment they initiated a process of buying back the vehicle from me. Don't know where this is going or whether they're going to make a realistic offer, but I'm going to step forward through the process and keep folks up to date on what actually happens. It's sad. I really like this vehicle. But I want a vehicle that I can tow with and this isn't it.

Click to expand...

carlsoncg26 said:

Thank you! Very helpful! We just purchased a Burgundy Palisades w white wood interior (sorry don’t know Hyundai’s interior name) but can’t get trailer hitch from dealer due to still unresolved wiring harness recall. Are you saying a removable panel hides this hitch when not in use? I don’t need harness just yet, but want hitch for bike rack.

Click to expand...

StevePiazza said:

There are 3rd party hitches out there. Curt is one mfg. eTrailer.com has the Curt and their own version. I bought the etrailer version. Looks exactly like the Curt, a different finish.

Click to expand...