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Did anyone else’s ergo seat function stop working?

2311 Views 7 Replies 6 Participants Last post by  Lou923
Like the title says, it seems that my ergo seat function on my 23 cali stopped working or I somehow disabled it accidentally. I picked up my palisade a little over a week ago and the ergo seat did work while we were playing with all of the functions. However, in the past few days when I press the ergo motion button on the drivers seat, the status comes up on the display screen for a few seconds indicating it’s OFF. I can’t toggle between the different settings either on the screen or by pushing the button again - it just stays on the OFF selection. The status screen then goes away after a few seconds and when I push the ergo button again, the status screen doesn’t even come back on. If I shut off the car and turn it back on, I’m able to pull up the status screen by pushing the button, but again I’m unable to toggle between the settings to actually turn on the function.

Really hoping I just somehow disabled it (I played around with the setup screen to see if I inadvertently disabled but no luck) rather than having to bring it into the dealer. Any advice?
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Select Setup->Vehicle->Seat->Ergo Motion Seat’ from the infotainment system’s Settings menu to select and set up supplemental functions for the driver.

If that’s not the problem then it might be a warranty issue.
Like the title says, it seems that my ergo seat function on my 23 cali stopped working or I somehow disabled it accidentally. I picked up my palisade a little over a week ago and the ergo seat did work while we were playing with all of the functions. However, in the past few days when I press the ergo motion button on the drivers seat, the status comes up on the display screen for a few seconds indicating it’s OFF. I can’t toggle between the different settings either on the screen or by pushing the button again - it just stays on the OFF selection. The status screen then goes away after a few seconds and when I push the ergo button again, the status screen doesn’t even come back on. If I shut off the car and turn it back on, I’m able to pull up the status screen by pushing the button, but again I’m unable to toggle between the settings to actually turn on the function. Really hoping I just somehow disabled it (I played around with the setup screen to see if I inadvertently disabled but no luck) rather than having to bring it into the dealer. Any advice?
Following. Having exact same issue! Adjusted all adjustments on seat, turned car on and off. I also noticed the right side bluster does not seem to be working like the left. Also the lumber adjustment does not seem to be moving as much as it did prior to the ergo stopping. Also, the bluster does not adjust now when I put it in sport mode.
Following. Having exact same issue! Adjusted all adjustments on seat, turned car on and off. I also noticed the right side bluster does not seem to be working like the left. Also the lumber adjustment does not seem to be moving as much as it did prior to the ergo stopping. Also, the bluster does not adjust now when I put it in sport mode.
I can't speak to the blusters and lumber issues as I haven't encountered those. However, regarding the ergo button malfunction, after my original post, the button just started working again one day and I was able to toggle between the different modes (lumbar, pelvic, whole, body, off). Worked great for about 2-3 weeks and then it reverted to the same issue as my original post (i.e. pressing button brings up the graphic on the infotainment screen but can't toggle out of the OFF position). I brought my car into the dealer for a different issue (random paint bubbling on the front quarter panel) and mentioned to them my issue with the ergo button. The guy had no idea and had to go on google/youtube :rolleyes: and couldn't figure it out. I then mentioned to him over the phone when he called me back that someone mentioned on a forum that you just have to reset the infotainment system. So he did that for me and it started working again. This was last week. Who knows how long it's going to last this time before it malfunctions again. But anyway, if you reset your infotainment system (there should be a small pinhole near your screen or the right dial depending on which year your car is), that should fix the problem for the time being. Hope that helps. Report back!
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I've been using my ergo massage on a near daily basis since I received my car in January. One day last week, the button began acting just as described above. The first time I press it, the graphic appears and indicates it is OFF. I attempt to press the button again and no response on the display. After reading through some comments today, I reset my infotainment display by pressing the small button on the lower right. Display reset and came back up, but that did not fix my seat issue.

Has anyone else come across any different fix?
I've been using my ergo massage on a near daily basis since I received my car in January. One day last week, the button began acting just as described above. The first time I press it, the graphic appears and indicates it is OFF. I attempt to press the button again and no response on the display. After reading through some comments today, I reset my infotainment display by pressing the small button on the lower right. Display reset and came back up, but that did not fix my seat issue. Has anyone else come across any different fix?
I am having the same exact issue!
I am having the same exact issue!
Reset button changed nothing. This is on a brand new 2023 Calligraphy we got 6 days ago with less than 200 miles on it currently.
Has anyone else heard any updates on this? 1200 miles and my 23 is doing the same exact thing. Tried resetting the infotainment system and that did nothing.
I took it to the dealer and told them I was having issues with the Ergo Seat functions, and they looked at me like I was speaking a different language.
While I was there (5/19), I set up an appointment. First available was in 2nd week of July. Can't wait to hear the excuses and everything is working normal.
Why am I so pessimist? LOL
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