Yes they come prewired. But that means a plug in the back for the hitch harness, and a plug under the dash for the brake controller. You still need to get the optional hitch and the harness. Except on the XRT where they were listed as standard. They did the hard job of running wires front to back and getting it ready.
2023 Palisade tow hitch harness
Hello friends.
I just traded in my 22 Palisade for a 23 Palisade.
I ended up buying a new tow hitch and tow hitch harness for my new vehicle just like I did for my 2022.
Bought the same tow hitch I had on my old one and it works perfect.
The only problem is that I can’t find where to connect my tow hitch harness.
Anyone with the same issue?
On the 22 model there was a plug behind the driver’s side rear bumper that was very easy to install.
On this one, the harness doesn’t split.
I just traded in my 22 Palisade for a 23 Palisade.
I ended up buying a new tow hitch and tow hitch harness for my new vehicle just like I did for my 2022.
Bought the same tow hitch I had on my old one and it works perfect.
The only problem is that I can’t find where to connect my tow hitch harness.
Anyone with the same issue?
On the 22 model there was a plug behind the driver’s side rear bumper that was very easy to install.
On this one, the harness doesn’t split.
121 - 140 of 182 Posts
With CDN $$ exchange and shipping it ended up costing me $1700 CDN (Also bought the $99 softbag for carrying the attachments).I love that hitch, but at nearly $900 for the parts alone (for the towing version), it's a little pricy for my wallet. Hopefully, the Hyundai hitch will be available before I get rid of my other towing vehicle. And hopefully, the Hyundai hitch will be less costly. I suspect that's wishful thinking... Hyundai will probably stick it to us. 🤑💰🤑
I think the aftermarket hitch manufacturers (Curt and Draw-tite) are missing a yuge opportunity by not producing one that hides behind the trim panel on the 23MY like we were promised by Hyundai.
But it's a quality piece
With CDN $$ exchange and shipping it ended up costing me $1700 CDN (Also bought the $99 softbag for carrying the attachments).
But it's a quality piece
So you bought the new style hitch? Did you happen to take any pics of it. Did it come with a new bumper piece with cutouts of the receiver and plug? Inquiring minds would love to know. lol
Pics please.With CDN $$ exchange and shipping it ended up costing me $1700 CDN (Also bought the $99 softbag for carrying the attachments).
But it's a quality piece
I just got off the phone with Hyundai corporate and like all other owners, got nowhere. I had to explain to them (they should have had my original complaint about the harness) my frustration with this situation. I had to explain the issue and she asked if I contacted the dealer which i did. I told her about the Canadian harness and that it's now on backorder. She said well that's nothing I can help you with since she didn't make the car. She also said she's not a mechanic and asked me what I wanted them to do. I said I want Hyundai to buy back the car since it was not as advertised. She closed by saying that she would have to refer that to someone else to discuss that with me. I know that they're not going to buy back the car and unfortunately, I like the car. That would, however, fix the issue. What I'm not understanding is why owners who tow a trailer haven't gathered together and filed a class action suit against them for false advertising. I don't need to tow right now, but in a month i will.
File a complaint with the FTC for false advertising. If enough do that it may trigger something. But since I have seen the post that indicates a start of May 16 for the recall, I imagine they will have parts and things available then.
No I purchased a Stealth Hitch. The cut out stays in place, you simply add the drawbar with ball OR 2" receiver (for attachments) as needed. Otherwise, you see nothing from behind.So you bought the new style hitch? Did you happen to take any pics of it. Did it come with a new bumper piece with cutouts of the receiver and plug? Inquiring minds would love to know. lol
2020-2023 Hyundai Palisade (Excludes XRT Model)
Don't settle for an ordinary hitch. Preserve the look of your Hyundai Palisade with a Stealth hitch. Our hitches are fully hidden when not in use and customized to match your vehicle's design. No visible cutting. Maintain ground clearance. Made in the USA with a Limited Lifetime Warranty.
stealthhitches.com
The case manager tried one time to call on Monday and left a voice mail and sent an email... I have tried every day to call back and replied to email each time with no response... on Tuesday the call at least went to voicemail... Wednesday and Thursday phone just rang and rang until it disconnected... customer service number said I needed to call the case manager and they had no way to put me in touch with anyone... they said the case manager was planning to call me back on Monday... apparently they only work one day a week?? This is my first Hyundai... if I had realized the level of customer service that I would receive, I would have gone a different route.Hyundai should have this figured out by now... they advertise the 2023 Palisade (in all trims) pre-wired for towing... there needs to be a class action or they need to fix the issue... I tried to call the dealer that sold me my 2023 Palisade AWD Caligraphy, they said "if it is not on the window sticker, then it is not included with the vehicle" ... a garbage response!!! Hyundai customer service said to go to dealership for diagnostic.... dealer said all harnesses and hitches had been recalled and then saw on a drawing that the connection had been moved from under the vehicle to inside the vehicle...we looked and found a connector that had nothing connected (not even capped) around where the drawing said it would be but it was a different shape than the kit that i had purchased from e-Trailer that came from Stealth Hitch (verified to fit 2020-2023) ....I called Hyundai customer service again and they gave me a case number and said I should get a call back 3-5 business days... on the sixth day (a Friday) I called them back and they said that a case manager should be contacting me on Monday... not expecting any actual resolution without there being legal action taken against them to force thier hand... we will see on Monday what they have to tell me... they can't advertise a vehicle as being pre-wired for towing when it has no connections to make that happen... could hard wire or ZCI like some have done but dealership warned me that it could void warranty on electrical if I was to tap into anything with aftermarket wiring.
OK folks, the way that I see it we have three choices. two of which requires coordination:
1) Seat and cry in each other inboxes, and wait for the mercy of the all knowing, all capable, and merciful jerks at Hyundai.
It does not require coordination or action, nor does it excite me too much.
2) File a class action: I am not sure how it works, but honestly believes that we will need an attorney that can see profit. That can happen if all (or sufficiently large number) of us file it with a demand for Hyundai to refund teh full cost of the car, and compensate us for the wasted time. Requires coordination and sufficient numbers.
3) A great way that was mentioned is for sufficient number of us to take those actions, in coordinated fashion:
a) File a complaint to Hyundai
b) Simultaneously file a complaint about false advertising to the FTC
c) Simultaneously file a complaint about false advertising to our res2pective state attorney general.
d) promise and advertise as strongly as we can in all social media platform the fact that Hyundai seem to not give a hoot about its customers, and that they make baseless claims in their advertisements.
Some would argue that they just promised the capacity and since it exists it is not false advertising. I compare that to stating that the palisade can fly, which may be true, but as long as Hyundai will supply the right wings and propellers it is false advertising.
Is there an attorney in the group of Hyundai victims, that will be willing to assist?
Can teh Palysade forum supply a subgroup where we can coordinate and support options 2 or 3 above? If not can someone more skilled than me create one?
If you prefer to communicate directly with me, please do so at [email protected]
TNX
1) Seat and cry in each other inboxes, and wait for the mercy of the all knowing, all capable, and merciful jerks at Hyundai.
It does not require coordination or action, nor does it excite me too much.
2) File a class action: I am not sure how it works, but honestly believes that we will need an attorney that can see profit. That can happen if all (or sufficiently large number) of us file it with a demand for Hyundai to refund teh full cost of the car, and compensate us for the wasted time. Requires coordination and sufficient numbers.
3) A great way that was mentioned is for sufficient number of us to take those actions, in coordinated fashion:
a) File a complaint to Hyundai
b) Simultaneously file a complaint about false advertising to the FTC
c) Simultaneously file a complaint about false advertising to our res2pective state attorney general.
d) promise and advertise as strongly as we can in all social media platform the fact that Hyundai seem to not give a hoot about its customers, and that they make baseless claims in their advertisements.
Some would argue that they just promised the capacity and since it exists it is not false advertising. I compare that to stating that the palisade can fly, which may be true, but as long as Hyundai will supply the right wings and propellers it is false advertising.
Is there an attorney in the group of Hyundai victims, that will be willing to assist?
Can teh Palysade forum supply a subgroup where we can coordinate and support options 2 or 3 above? If not can someone more skilled than me create one?
If you prefer to communicate directly with me, please do so at [email protected]
TNX
I did that one my Calligraphy and works perfect! ( temporary while I wait for the harness)I have an appointment scheduled to have all of this done next week, that is the soonest that I could get in. I am going to have them install a MODULITE ZCI for the 4 wire connection, that way there will be no wire splicing with no way of any shorts. The signal to the trailer is done by the voltage running through the wires using the sensors with just the flow of the current running through the wires . Then they will run a seperate fused wire from the hot side of the battery post back to the rear and then they will cut and connect all of the wires to a 7 pin connector mounted to the hitch. That way you are bypassing and not using their 7 pin wire harness where the problems exist. I was told by a Service Dept person and by the installer that this should be OK as long as I am not using the 7 pin wire harness. Check out the TEKONSHA MODULITE ZCI on the internet and you will see how it all connects up.
(32) Installing the Tekonsha® ZCI™: Zero Contact Interface - YouTube
- NO CUTTING OR SPLICING VEHICLE WIRING!
- Isolates Trailer Light Operation from Tow Vehicle's Electrical System
- Works with 2 or 3 wire systems
- Works with PWM or Multiplexed systems requiring 2 or 3 wire hookup
- Rated for up to 4.2 amps for turn/stop & 7.5 amps for taillight trailer circuits
- Works with low side switched vehicles
- Integrated auto resetting short & overload protection
- Robust design allows for interior or exterior mounting
For people trying to get around lack of a harness, if I remember correctly (need to check instructions again) there are separate plugs for the 12 volt and Brake power in addition to the plug for the lights inside the storage compartment. You could plug into those 2, and then use a brake controller inside to get the power to the brakes. Plugging into them to go along with the 4 wire setup to create a 7 might be cleaner. The only thing missing is back up lights then, unless those setups also have a way to tap into that also. The plug for the brake controller is there. And it is something that several brake controllers have a plug for.
2023 have been recall too.They probably changed the harness since they just recalled every 20-22 Palisade for tow hitch wiring harness fire possibility. Good to know since I just picked up my 23 Calligraphy and was wondering about this.
Given that there has been "NO" OEM wiring harness available for the 2023 yet. And, as the location of the convertor will be in a protected place I find that recall doubtful. Feel free to post the actual recall notice instead of adding to the confusion.2023 have been recall too.
Okay, it's a fair comment. Let me say it different and probably more correctly. The 2023 model has been added to the list of vehicles that needs a change because the components used in 2023 are the same as earlier model. That's a more accurate statement. The result is that any changes that need to be made to 2022 and earlier models needs to be made to 2023 models as well. If it impacts the overall wiring harness as the service technician indicated, then the 2023 model will need the same significant change. Hope this clarifies what I was trying to say to begin with.Given that there has been "NO" OEM wiring harness available for the 2023 yet. And, as the location of the convertor will be in a protected place I find that recall doubtful. Feel free to post the actual recall notice instead of adding to the confusion.
But the plugs and wiring in the 23 are not the same as in a 22. In a 23 the plug has wires for the CAN bus, not for lights. There is a module that has wires coming out of it for the lights. That module is a lot bigger than the little thing on the 22 harness. If you look at pictures here and other places of the new harness and plugs and the old harness and plugs you can see they are very different.
As I understand it, the 2023 has a totally different connector and is located inside the vehicle. This, has led to much confusion for folk folk that installed a third party hitch.Okay, it's a fair comment. Let me say it different and probably more correctly. The 2023 model has been added to the list of vehicles that needs a change because the components used in 2023 are the same as earlier model. That's a more accurate statement. The result is that any changes that need to be made to 2022 and earlier models needs to be made to 2023 models as well. If it impacts the overall wiring harness as the service technician indicated, then the 2023 model will need the same significant change. Hope this clarifies what I was trying to say to begin with.
Hyundai has not yet made their hidden hitch available, I suspect due to engineering approval issues. Easy to draw/design on paper but real life forces complicate things.
But, back to wiring.. The third party wiring harness for the 2023 (difficult to get) will not fit the 20~22 models so, does not apply.. totally different beasts. And, the OEM wiring harness for the 2023 is not yet available for purchase
Got my Palisade 2023 and the dealership in Jacksonville Orange park stated they don't instal tow hitches, they referred my to SafariTruck LineX where they did a great job. They noted unlike the other models they could not directly apply the hitch and got the adaptor and mad ethe connections . Apparently the earlier models had this installed but ? is there a recall on these models now. Just an FYI... but lots of details as noted in the prior posts
Yep, that fits the story. Different connectors, same issue. That points to a common issue that is not the hitch pigtail. That is exactly what the service technician indicated - a significant issue in the vehicle wiring harness that is extensive to fix. BTW, the Santa Fe has ben added to the issue.But the plugs and wiring in the 23 are not the same as in a 22. In a 23 the plug has wires for the CAN bus, not for lights. There is a module that has wires coming out of it for the lights. That module is a lot bigger than the little thing on the 22 harness. If you look at pictures here and other places of the new harness and plugs and the old harness and plugs you can see they are very different.
But it is not the same issue. The recall was not for the pre-wiring. It was for the harness they sold that had a plug on one end for the pre-wiring and a plug on the other end for the trailer to connect to. Is there a new recall? I believe that additional cars were added to the original recall. And the 23 already has totally different pre-wiring than a 22. It is not the same. The 22 had 7 wires run into the plug behind the driver rear wheel. It was wired like most things have been for years. 7 wires. Separate wires for turn signals, brake lights, reverse lights, ground, 12V, electric brake power. Up under the dash was a plug with 4 wires for your controller to plug into. It has power,ground,brake notification, power to electric brakes. The power to brakes wire is the same one that is in the plug in the rear. That plug was behind a plastic cover behind rear driver wheel. Note that in addition to the Hyundai harness, which was only 4wire even though plug supported 7, Curt made a harness that plugged in also. It had a 7pin plug. The Curt harness never caught fire. Never had a problem. The problem was a small module in the Hyundai harness. It was not sealed properly. Moisture could get in. Short out since it always had 12v power. In the recall they said pull fuses because that was the easiest sure way to prevent the problem. No power to rear plug, no short possible. They could have also just said remove the harness, but that is more work.
The 23 has the same plug under the dash. I know, I plugged my brake controller into it. But in the rear the plug was moved inside the vehicle. In addition the plug does not have 7 wires. It has wires for the CAN bus. The new harness (was bought from Canada, factory Hyundai part) plugs into the new plug. In addition it has a much larger module. Probably due to the fact that it is now a computer communicating on the CAN bus to find out when turn signals and lights are on. Coming out of that module is a wire bundle that goes to a 7 pin plug. In addition to the new plug there are also plugs with fuses that carry the 12V and electric brake power. Different system all together. WIre bundle from front of car is different. Different plug carrying different signals. The pre-wiring is not the same. It has been changed for 23. That is why a hitch harness from a 22 cannot be used on a 23. But the pre-wiring is there. Just requires a new hitch harness. Myself and others have plugged the factory harness from CA up and it works fine.
As to why it is taking them so long I don't understand. Part has been available in CA and Austrailia for awhile. I cannot imagine they are building another part just for the US. Possibly having to certify that the new design fixes the problem that existed in the older models is an issue. The pre-wiring was redesigned.
I cannot find where the 2023 Palisade was added to the recall. Other models where. Which I assume is because they used the same hitch harness as the 22 Palisade.
And the new hitch harness that works with the 23 will not work with the 22, so it is not a fix for that recall.
Hyundai seems to have botched something. The "new" hitch is probably what they already sell for the Telluride. People have bought it and installed it. Maybe they are working on the replacment cover peice that has cutouts for the receiver and plug.
The lack of information from Hyundai is ridiculous. And the dealers don't seem to be helping matters.
The 23 has the same plug under the dash. I know, I plugged my brake controller into it. But in the rear the plug was moved inside the vehicle. In addition the plug does not have 7 wires. It has wires for the CAN bus. The new harness (was bought from Canada, factory Hyundai part) plugs into the new plug. In addition it has a much larger module. Probably due to the fact that it is now a computer communicating on the CAN bus to find out when turn signals and lights are on. Coming out of that module is a wire bundle that goes to a 7 pin plug. In addition to the new plug there are also plugs with fuses that carry the 12V and electric brake power. Different system all together. WIre bundle from front of car is different. Different plug carrying different signals. The pre-wiring is not the same. It has been changed for 23. That is why a hitch harness from a 22 cannot be used on a 23. But the pre-wiring is there. Just requires a new hitch harness. Myself and others have plugged the factory harness from CA up and it works fine.
As to why it is taking them so long I don't understand. Part has been available in CA and Austrailia for awhile. I cannot imagine they are building another part just for the US. Possibly having to certify that the new design fixes the problem that existed in the older models is an issue. The pre-wiring was redesigned.
I cannot find where the 2023 Palisade was added to the recall. Other models where. Which I assume is because they used the same hitch harness as the 22 Palisade.
And the new hitch harness that works with the 23 will not work with the 22, so it is not a fix for that recall.
Hyundai seems to have botched something. The "new" hitch is probably what they already sell for the Telluride. People have bought it and installed it. Maybe they are working on the replacment cover peice that has cutouts for the receiver and plug.
The lack of information from Hyundai is ridiculous. And the dealers don't seem to be helping matters.
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